Wayfinding Solution for Hospitals
Leverage the unparalleled precision, reliability and connectivity of real-time location services (RTLS) to create a GPS-like, turn-by-turn guidance solution for healthcare facilities.
Transform Hospital Wayfinding with Bluetooth® Low Energy-Powered RTLS
Our real-time indoor wayfinding system delivers measurable operational and financial benefits:
- Save Staff Time — Stop redirecting lost patients. Real-time navigation enables everyone to reach their destination without requiring staff intervention.
- Reduce Missed Appointments — Direct patients from home to their appointment with precise indoor navigation. Fewer no-shows result in better resource utilization and increased revenue.
- Boost Patient Satisfaction and Revenue — Navigation frustration drives negative reviews. Intuitive wayfinding enhances the patient experience, leading to increased return visits and referrals.
- Better Outcomes Through Reduced Stress — Complex hospital layouts create anxiety that impacts health outcomes. Our system creates a calmer environment, especially for elderly patients and those with disabilities.
Hospital Wayfinding Key Features
Our wayfinding solution is specifically focused on healthcare and the unique challenges and use cases
found along a patient’s or visitor’s journey getting to and from their appointments.
Parking
Effortless Map Management
Location Sharing
Location-Based Alerts
Customization
Analytics
HID’s Enterprise Wayfinding System
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Precision Navigation
Precise positioning and real-time updates ensure users can navigate complex environments with confidence.
Multi-Channel Platform
Our solution is available for mobile, web and kiosk, ensuring that all patients and visitors can access Wayfinding.
Healthcare Focused
Our solution is offered exclusively to the healthcare market. Our expertise and focus are centered on the specific use cases and challenges that are unique to hospitals and healthcare environments.
Integration and Scalability
Our enterprise solution offers a standalone app or SDK for integration into existing systems and supports EMR and appointment reminder integrations to enhance user engagement and experience.
Bluetooth® Low Energy & Mobile Device Technology
Our Wayfinding Solution utilizes Bluetooth® Low Energy-enabled infrastructure located throughout a building or campus.
The solution also uses various sensors on the user’s device, like a compass, an accelerometer and a GPS for positioning from home to campus. This powers the precise, real-time positioning in our user-friendly, turn-by-turn map that guides users from their current location — whether that be their home, another facility or the parking garage — to their destination with ease.
HID has multiple Bluetooth® Low Energy-enabled infrastructure offerings which may power the Wayfinding Solution as well as our other healthcare RTLS offerings. These devices come with a battery, AC or DC power. Depending on your specific needs for now and in the future, HID can develop an infrastructure plan with you to ensure maximum utilization of your infrastructure investment. The solution is also compatible with most Bluetooth® Low Energy-enabled WiFi infrastructure.
Statistically Speaking
Why HID for Wayfinding?
HID's healthcare RTLS delivers scalable, secure and integrated real-time location solutions designed for complex healthcare environments. From asset visibility to staff safety and hand hygiene monitoring, HID supports healthcare organizations in improving operational performance, strengthening compliance and advancing patient safety.
Trusted at Scale
HID technology is used by approximately 80% of hospitals through its broader access and identity solutions.
Healthcare Experts
Implementation and support teams bring deep experience working in healthcare environments.
Purpose Built
Solutions are designed to align with clinical workflows, not disrupt them.
Security Built In
Enterprise-grade security supports secure data transmission, role-based access and integration with existing hospital IT systems.
Recognized by Analysts
HID’s healthcare RTLS solutions meet the highest standards for safety, interoperability and innovation. Our team of RTLS experts are committed to delivering technology that healthcare providers can trust, through rigorous quality control and seamless system integrations.
Gartner
Gartner Peer Insights
HID Healthcare RTLS Solutions
HID offers a wide range of healthcare RTLS solutions for clinical and facility use-cases.
- Hand Hygiene Solution The most accurate, easy-to-use and cost-effective way to monitor hand hygiene compliance.
- InVIEW Clarity Asset Management Purpose-built asset management solutions that help healthcare providers improve equipment visibility, reduce costs and support better patient care.
- Staff Safety Solution Deliver an advanced, real-time duress call system designed to help protect healthcare workers and support faster response.
- TotGuard Infant Security Solution A trusted real-time infant security solution designed to help protect newborns, support families and give care teams confidence.
- Wander Management Solution Help protect vulnerable patients while respecting their independence with a purpose-built RTLS solution for wander management.
- Environmental Monitoring Solution Continuous, real-time monitoring of critical conditions to support compliance, protect assets and improve patient safety.