Staff Safety Solution
Deliver an advanced, real-time duress call system designed to help protect healthcare workers and support faster response.
Hospitals operate around the clock, and frontline staff work in high‑stress, unpredictable environments. Nurses, clinicians and support teams regularly encounter verbal aggression, physical threats, or emergencies where immediate assistance is critical.
Yet staff safety in many facilities still relies on manual panic buttons, overhead alerts, or finding a nearby colleague. These methods are often slow, location‑dependent, and ineffective when seconds matter, leading to delayed responses, higher risk of injury, underreporting of incidents and increased burnout.
The challenge isn’t awareness — it’s response time and visibility. Without real‑time insight into where staff are and when they need help, hospitals struggle to deliver fast, coordinated support. Purpose‑built, real‑time staff safety solutions close this gap and make a measurable difference.
Help Ensure the Safety and Well-Being of Your Healthcare Staff
HID’s Bluetooth® Low Energy Staff Safety solution includes lightweight badges that can be attached to staff IDs and feature user-activated push buttons, enabling staff members to discreetly request help and be located quickly when assistance is needed.
Centralized monitoring combined with decentralized team alerts helps responders act quickly, send assistance to the right location and reduce escalation during critical incidents.
Alert
Locate
Protect
Keep Your Healthcare Staff Safe
When healthcare workers feel safe, patient care is stronger. HID’s staff safety solution helps create safer environments for clinicians, support teams and the patients they serve.
Reduce Staff Anxiety and Stress
Improve Response Time
Deter Workplace Violence
Support Staff Retention
Staff Safety
Healthcare organizations are increasingly prioritizing staff safety in both clinical and non-clinical environments where employees may face aggressive behavior, medical emergencies or work alone in isolated areas.
To respond quickly to incidents, hospitals are deploying staff safety duress badges that enable caregivers and support staff to discreetly request help wherever they are in the facility.
Because badges must be worn for long shifts and perform across complex indoor environments, healthcare organizations need lightweight, low-power devices that integrate with Real-Time Location Systems (RTLS).
By combining duress alerting with real-time location awareness, RTLS enables faster incident response and greater situational visibility for security and clinical leaders.
The result is faster assistance, improved workplace safety, reduced risk of harm and greater confidence among employees that help is always within reach.
Statistically Speaking
Why HID for Staff Safety?
HID's healthcare RTLS delivers secure, scalable real-time location solutions designed specifically for healthcare environments.
With a single platform supporting staff safety, patient safety, asset management, hand hygiene and environmental monitoring, HID helps hospitals address immediate workforce challenges while building a foundation for future use cases.
Trusted at Scale
HID technology is used by approximately 80% of hospitals through its broader access and identity solutions.
Healthcare Expertise
Implementation and support teams bring deep experience working in healthcare environments.
Purpose Built
Solutions are designed to align with clinical workflows and support fast-moving care environments.
Security Built In
Designed with enterprise-grade security, supporting secure data transmission, role-based access and integration with hospital IT systems.
Why RTLS for Healthcare?
Real-Time Location Systems (RTLS) provide healthcare organizations with accurate, real-time visibility into the location of staff, patients and assets.
By combining badges, sensors and software, RTLS helps strengthen safety, improve workflows and support faster response times.
It enables more proactive operations and more informed decision-making through reliable, real-time data.
Recognized by Analysts
HID’s healthcare RTLS solutions meet the highest standards for safety, interoperability, and innovation. Our team of RTLS experts are committed to delivering technology that healthcare providers can trust, through rigorous quality control and seamless system integrations.
Gartner
Gartner Peer Insights
Experience the Difference
HID doesn’t just provide a solution; we offer a fully managed service to ensure you maximize your investment. From thoughtfully designed hardware to careful deployment, we’re with you from day one and every day forward to help you maximize the value of your investment.
Leading Software and Support
Accessible and Actionable Insights
Unmatched Reputation and Longevity
HID Healthcare RTLS Solutions
HID offers a wide range of healthcare RTLS solutions for clinical and facility use-cases.
- Hand Hygiene Solution The most accurate, easy-to-use and cost-effective way to monitor hand hygiene compliance.
- InVIEW Clarity Asset Management Purpose-built asset management solutions that help healthcare providers improve equipment visibility, reduce costs and support better patient care.
- TotGuard Infant Security Solution A trusted real-time infant security solution designed to help protect newborns, support families and give care teams confidence.
- Wayfinding Solution for Hospitals Leverage the unparalleled precision, reliability and connectivity of real-time location services (RTLS) to create a GPS-like, turn-by-turn guidance solution for healthcare facilities.
- Wander Management Solution Help protect vulnerable patients while respecting their independence with a purpose-built RTLS solution for wander management.
- Environmental Monitoring Solution Continuous, real-time monitoring of critical conditions to support compliance, protect assets and improve patient safety.